Support
Frequently Asked Questions
Common questions and answers about Perpsbot
Getting Started
What is Perps.bot?
What is Perps.bot?
Perpsbot is an AI-powered trading bot for Telegram that allows you to trade Hyperliquid perpetual futures using natural language commands and the telegram mini-app. Simply tell the bot what you want to trade in English, or any of the other 50+ supported languages.
You can access advanced charting, position management, referral system and much more in the Telegram mini-app.
You can access advanced charting, position management, referral system and much more in the Telegram mini-app.
How do I connect my wallet?
How do I connect my wallet?
When you first use the bot, it will prompt you to connect your wallet. Click “Connect Wallet,” choose your preferred wallet (MetaMask, Trust Wallet, etc.), and sign the permission messages. The bot only receives trading permissions - never withdrawal access.
You retain exclusive withdrawal permissions and never share your private key.
What can I trade?
What can I trade?
You can trade all perpetual futures pairs available on HyperLiquid (200+). This includes major cryptocurrencies like BTC, ETH, SOL, and many altcoins and memecoins. Spot trading is not currently supported.
Any perpetual future that gets listed on HyperLiquid is instantly available to trade through perps.bot.
Any perpetual future that gets listed on HyperLiquid is instantly available to trade through perps.bot.
Is my money safe?
Is my money safe?
Yes. Your funds remain on Hyperliquid in your own wallet. Perpsbot only has trading permissions via API and cannot withdraw your funds. You maintain full control of your assets at all times.
Using the Bot
How do I place trades?
How do I place trades?
There are two ways to trade via perps.bot:\
- Telegram mini-app (advanced charts, direct trading, referrals, orderbook, position management & more)\
- **Natural language commands **(AI)
"Long 10 BTC""Short $500 worth of ETH""Close my SOL position""Show me my portfolio""Long market the top 3 by volume, $15 each please"
Can I create custom commands?
Can I create custom commands?
Yes! You can train the AI to remember your personal shortcuts:
"Remember /dca as buy $100 BTC and ETH"- Later, just type
/dcato execute
This feature is in BETA, and should not be fully relied on. The AI can make mistakes.
What are trade confirmations?
What are trade confirmations?
By default, the bot shows a confirmation button before executing trades. This protects against accidental large orders. You can disable confirmations in settings for faster trading.These confirmations happen both in the mini-app and via language interface.
What order types are supported?
What order types are supported?
All Hyperliquid order types are supported:
- Market orders (instant execution)
- Limit orders (specific price)
- Stop loss orders
- Take profit orders
- Conditional and bracket orders
Mini App
What is the mini app?
What is the mini app?
The Telegram Mini App provides a full trading interface within Telegram, including professional charts, order books, portfolio management, and more. It’s like having a complete trading platform in your messenger.
You can easily turn it into a native RWA app available from your homescreen. Instructions
Can I install it as a native app?
Can I install it as a native app?
Yes! You can save the mini app to your device homescreen on both iOS and Android. It will function like a native app without installing anything.
How does deposit/withdrawal work?
How does deposit/withdrawal work?
The mini app integrates with Hyperliquid’s official bridge. You can deposit from Arbitrum to Hyperliquid and withdraw back. Transactions typically complete in 2-5 minutes.
Referral System
How does the referral program work?
How does the referral program work?
You earn commissions from your referrals’ trading fees:
- Level 1 (direct referrals): 20%
- Level 2 (sub-referrals): 8%
- Level 3 (sub-sub-referrals): 2%
Are there any limits on earnings?
Are there any limits on earnings?
No! There are no caps on referral earnings. You earn as long as your referral network keeps trading.
When do I get paid?
When do I get paid?
Referral earnings are claimable over the $10 threshold. There is no set time, you can claim any time you want.
Technical Questions
How fast are trades executed?
How fast are trades executed?
Command interpretation (natural language interface) typically takes under 2 seconds. Trade execution depends on Hyperliquid’s system, usually completing within seconds for market orders.Mini app order execution is near instant.
When asking for more complex information, such as a breakdown of your portfolio and a market overview - the AI might take longer to respond due to the amount of information required and displayed.
What languages are supported?
What languages are supported?
Currently, Perpsbot supports 🇬🇧 English, 🇩🇪 Deutsch, 🇫🇷 Français, 🇪🇸 Español, 🇹🇷 Türkçe, 🇰🇷 한국어, 🇨🇳 中文, 🇯🇵 日本語, 🇮🇩 Bahasa Indonesia, 🇨🇿 Čeština, 🇵🇱 Polski, 🇩🇰 Dansk, 🇳🇱 Nederlands, 🇳🇴 Norsk, 🇮🇹 Italiano, 🇷🇺 Русский, 🇷🇴 Română, 🇧🇬 Български, 🇭🇷 Hrvatski, 🇷🇸 Српски, 🇧🇦 Bosanski, & many more (although the AI might make mistakes in translations).
Additional full language support may be added based on user demand.
Additional full language support may be added based on user demand.
Mini-app interface is also multilingual. You can select your preferences in Settings.
How accurate is the AI?
How accurate is the AI?
The AI has 98%+ accuracy for properly structured commands. If it doesn’t understand something, it will ask for clarification rather than guessing.
If you’re dealing with substantial amounts (per your standard), consider leave the default safety confirmation option turned ON.
What data do you store?
What data do you store?
We store minimal data required for functionality:
- Telegram user ID
- Connected wallet address (public)
- Custom commands
- Trade history for analytics
- Referral information
Fees & Costs
Are there any fees for using Perpsbot?
Are there any fees for using Perpsbot?
Perps.bot charges 0.05% per trade. Referred users get a 10% discount on this fee, which makes it a 0.045% fee base.
Do I pay gas fees?
Do I pay gas fees?
No gas fees for trading! Hyperliquid operates on its own chain with no gas costs for trading operations. You only pay small gas fees when depositing/withdrawing.
Security
How is my account secured?
How is my account secured?
Security layers include:
- Telegram 2FA protection
- Encrypted data storage
- Enclaved AI tool access
- Proper endpoint security
- Trading-only API permissions
- Session timeouts and monitoring
- No withdrawal capabilities for the bot
What if I lose my Telegram account?
What if I lose my Telegram account?
Your funds remain safe in your wallet on Hyperliquid. You’ll lose access to trading through the bot and may forfeit unclaimed referral earnings. Enable 2FA to prevent account loss.
Is the platform audited?
Is the platform audited?
Yes, we conduct regular security audits and maintain transparency about our security practices. We will also be introducing a bug bounty soon.
If you’re a whitehat and have found vulnerabilities in our platform, please reach out.
Troubleshooting
The bot isn't responding. What should I do?
The bot isn't responding. What should I do?
If you’ve sent a complex query, please try waiting a little bit.Otherwise, try restarting Telegram.
If the bot does not restore responsiveness, please create a ticket in our Discord.
If the bot does not restore responsiveness, please create a ticket in our Discord.
My wallet won't connect. Help?
My wallet won't connect. Help?
Common solutions:
- Switch to Arbitrum, Hyperliquid, or Ethereum network
- Restart the wallet
- Use a differet wallet
- Try doing the set up from a desktop device
My funds aren't showing. Why?
My funds aren't showing. Why?
- Wait 5 minutes for updates (if you’ve just bridged)
- Try restarting Telegram
- Ask bot to refresh:
"Update my balance"
Getting Help
Discord Community
Join our Discord for live support and community discussions
Troubleshooting Guide
Detailed solutions for common technical issues
"I need help with [your question]" or join our Discord community for live support!